1. How do I place an order? To place an order on HeyyBabyy, simply browse our extensive catalog of products. Once you’ve found the items you wish to purchase, click on them to view detailed descriptions, sizes, and prices. After selecting the quantity and adding them to your cart, proceed to the checkout page. Here, you’ll need to fill in your delivery address, choose your preferred payment method, and review your order before completing the purchase.
2. What payment methods do you accept? We aim to make your shopping experience as convenient as possible. HeyyBabyy accepts a wide range of payment methods: – Credit/Debit Cards: Visa, MasterCard, and other major cards. – UPI: Convenient UPI payment options. – Net Banking: Direct bank transfers via most major Indian banks. – Cash on Delivery (COD): For your convenience, we offer COD for select locations in India.
Your payment options are safe and secure, processed via trusted gateways ensuring privacy and protection.
3. How can I track my order? Once your order is dispatched, you will receive an email confirmation containing tracking information. You can use the tracking number and link provided to track your shipment’s progress in real-time. We recommend keeping an eye on your inbox for updates, and feel free to reach out to our support team if you experience any issues with tracking.
4. Do you offer international shipping? At this time, HeyyBabyy only ships within India. However, we are actively exploring options to expand our services internationally. Our goal is to bring our wide range of children’s clothing and accessories to families around the world. Please check back for updates or sign up for our newsletter to receive the latest announcements on international shipping availability.
5. Can I cancel my order? We understand that sometimes plans change. If you wish to cancel your order, we allow cancellations within *24 hours* of order placement. To cancel, please contact our customer support team as soon as possible. After the 24-hour window, cancellations may not be possible, as orders are processed swiftly. We recommend reviewing your order details before confirming to avoid any changes post-purchase.
6. Do you offer free shipping? Yes, we offer *free shipping* on all orders within India for purchases above ₹150. For orders below ₹150, a small shipping fee will apply. We strive to ensure that your shopping experience is both cost-effective and convenient, with express delivery options available for your order’s timely arrival.
7. How do I return an item? If you are not satisfied with your purchase, we accept returns according to our *Refund Policy. To initiate a return, please contact our customer service team with your order number and the reason for your return. Please ensure that the item is unused, in its original condition, and in its original packaging. Returns are typically accepted within **15 days* of receiving the product. Once returned, we will process your refund according to the method of payment used for the purchase.
